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Radical Decision Making for Hospital and System Boards
The seismic forces currently roiling health care present boards with a new set of profoundly consequential strategic options. These often involve significant risk, major mission shifts, and challengingly short windows of opportunity.
Intermountain Healthcare Embraces Transformation
Utah-based Intermountain Healthcare continues to transform itself to best adapt to the demands of the changing health care environment. As part of the current transformation, the health system has organized its leadership to optimize the interdependencies of safety, quality, patient experience and workforce engagement. Under this construct, the system streamlines decision making, minimizes waste and redundancy, and positions the organization to deliver exceptional patient-centered care.
The Pathway Back to the Board Room
With careful assessment, health care boards may consider a return to the board room in 2021.
Enhancing Governance to Foster Innovation
By adopting practices that embrace innovation, boards are better prepared to plan for change.
Health Care Governance on the Eve of Disruption
Corporate boards, across industry sectors, are increasingly being called upon to support management as the company responds to how innovative competitors “disrupt” their existing business model. Blockbuster, Borders and ESPN are prime examples of established companies that have been pulled into the financial undertow created by nimble disruptors.
Engaging Boards in Disruptive Innovation
Hospitals and systems must understand the threats posed by market disruptors and craft specific strategies to protect their missions.
Catching up to Consumer Expectations for Access
Organizations must rethink their approach to build customer engagement and loyalty.
4 Lessons for Navigating a New Reality in Health Care
As the health care field moves from response to recovery, strategic and innovative thinkers have started to share their insights and plans for the road ahead.
What Makes Your Organization Special?
Using insights on humanizing brand experience, boards can better engage health care consumers and maintain and build trust in a post-COVID-19 world.