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AHA Knowledge Exchange

Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities

Empowering patient engagement and leveraging customized communication and education via digital technologies to improve health and reduce disparities.
Event

4 Key Drivers for Patient Engagement & Loyalty

In this webinar, Accenture will share results from its "Health experience: The difference between loyalty and leaving" patient experience benchmark survey, and Texas Health Resources will share how it improved its patients’ experience. This webinar tackles this critical issue from several perspectives — offering data-driven insights and practical solutions for hospitals to humanize experiences to drive engagement and loyalty.